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New York
Roofing Contractor Software in New York
Most roofing CRMs were built for enterprise shops with a full office staff. This one wasn't. ExteriorPro is for the crew doing 40 to 200 roofs a year who are tired of tracking inspections in a notebook, chasing adjusters by text, and wondering which estimates actually went out. Log a lead the second it comes in. Pull the measurements into an estimate without re-keying. Attach inspection photos to the job, not a random phone gallery. Send the invoice the same day the crew comes off the roof.
Storm season in New York means the phone won't stop — ExteriorPro makes sure every call turns into a logged lead and a same-day callback, not a sticky note on the dashboard.
From $199/month per location. No credit card required to start.
What Roofers Actually Use This For
Leads that don't go cold
Log a call the moment it comes in and see what needs a callback today.
Measurements to estimate
Enter measurements once; packages turn them into priced line items.
Proposals customers sign
Send a branded proposal and collect a signature on the spot.
Crews and scheduling
Assign crews, see the week, and hand out a clean work order.
Photos on the job
Site and progress photos attached to the job, not lost in a phone gallery.
Invoicing and payments
Invoice when the crew comes off the job and track what's still owed.
New York has no state license for roofers, and it has the strictest roofing contract law in the country. The license comes from wherever the house is. New York City licenses home improvement contractors through the Department of Consumer and Worker Protection for any job over $200. The license takes an exam, fingerprinting, and a $20,000 bond or a payment into the city's trust fund. Nassau and Suffolk license with exams of their own. Westchester, Rockland, and Putnam license, and Putnam wants a $25,000 bond. Buffalo licenses contractors under its own ordinance, and Rochester registers some trades. In the rural counties upstate a roofer works without any license at all.
The contract law is statewide, and roofing has its own section. Any home improvement contract over $500 has to be in writing with the required terms. Every payment received before the job is done has to go into an escrow account or be covered by a bond or a letter of credit. The roofing section goes further. A roofer may not require a deposit for work or materials at all, and may invoice materials only on delivery, with the cost disclosed in advance. When the roof is on an insurance claim, the contract has to name the insurer, the coverage, and the policy limits. The roofer may not advertise or promise to pay or rebate any part of the deductible. The homeowner can cancel within three business days after the insurer says in writing that all or part of the claim is not covered. Every sale made in the home carries three business days to cancel on top of that.
The storms are the business, and they come in every form. Sandy came through on October 29, 2012 and severely damaged or destroyed about 100,000 homes on Long Island, with 21 dead on Staten Island. The remnants of Ida on September 1, 2021 broke the city's record for rain in a single hour and killed 13 people in New York City, 11 of them in basement apartments. The blizzard of December 2022 shut Buffalo down for six days and killed 47 people in Erie and Niagara counties. The lake-effect snow loads a roof in Buffalo, Rochester, and Syracuse every winter.
The Uniform Code applies to every municipality except New York City, which has its own, and the local building department enforces it. The growth is in Saratoga County outside Albany, in Onondaga County ahead of the Micron plant, and in the Hudson Valley. Long Island's 1950s Capes and the 1990s subdivisions upstate are aging out at the same time.
New York Roofing Contractors — Get Started Free
Join roofing contractors across New York who use ExteriorPro to manage their business. Free 30-day trial, no credit card required.
Start your free trial