Maryland

Roofing Contractor Software in Maryland

Most roofing CRMs were built for enterprise shops with a full office staff. This one wasn't. ExteriorPro is for the crew doing 40 to 200 roofs a year who are tired of tracking inspections in a notebook, chasing adjusters by text, and wondering which estimates actually went out. Log a lead the second it comes in. Pull the measurements into an estimate without re-keying. Attach inspection photos to the job, not a random phone gallery. Send the invoice the same day the crew comes off the roof.

Storm season in Maryland means the phone won't stop — ExteriorPro makes sure every call turns into a logged lead and a same-day callback, not a sticky note on the dashboard.

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From $199/month per location. No credit card required to start.

What Roofers Actually Use This For

Leads that don't go cold

Log a call the moment it comes in and see what needs a callback today.

Measurements to estimate

Enter measurements once; packages turn them into priced line items.

Proposals customers sign

Send a branded proposal and collect a signature on the spot.

Crews and scheduling

Assign crews, see the week, and hand out a clean work order.

Photos on the job

Site and progress photos attached to the job, not lost in a phone gallery.

Invoicing and payments

Invoice when the crew comes off the job and track what's still owed.

Maryland licenses home improvement at $500. Any roofing job over that takes a license from the Maryland Home Improvement Commission, with two years of experience in the last five, an exam, and a payment into the Guaranty Fund behind it. The fund is the part homeowners know about. Every licensed contractor pays into it, $100 at licensing and $175 at each two-year renewal, and a homeowner who is left with bad work or no work can recover what they paid, up to $30,000. The license number goes on every contract, and the commission's list is the first thing a careful homeowner checks.

The contract is regulated too. A roofer may not take any payment until the contract is signed, and may not take a deposit of more than one third of the contract price. When a roof is sold at the kitchen table, the Door-to-Door Sales Act gives the homeowner until midnight of the fifth business day to cancel, or the seventh if they are 65 or older, and the contract has to carry that notice plus a separate cancellation form. A canceled deposit comes back within ten business days.

The deductible rule is the sharpest in the region. Since October 1, 2013 it has been a fraudulent insurance act for a contractor repairing weather damage to a house, and being paid from the insurance proceeds, to pay or promise to pay any part of the homeowner's deductible with intent to defraud the insurer. It is a felony, with a fine up to $10,000 and up to 15 years in prison for each violation. A roofer in Maryland who offers a free roof is offering a felony.

The storms are real. The derecho of June 29, 2012 left 1.6 million Marylanders without power, some for more than eight days, with 9,200 lines down. Isabel put storm surge into Baltimore and Annapolis in September 2003 and touched 34,000 homes. Ellicott City flooded twice in two years, with six inches of rain in two hours on July 30, 2016 and 9.71 inches on May 27, 2018. Hail comes to the Baltimore and Washington suburbs most springs. The 2021 codes apply statewide under the Maryland Building Performance Standards, every county enforces them, and the volume is in Frederick, Howard, and Anne Arundel counties, where the roofs on the 1990s and 2000s houses are aging out.

Every trade, one price

Roofing, siding, windows, and gutters are all included at one price per location — so a crew that adds a second trade doesn't change what they pay.

Roofing Gutters Siding Windows

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